Privacy Policy for ZORIONALI

Effective Date: August 13, 2025

At ZORIONALI, we are committed to safeguarding your privacy and ensuring that your personal information is treated with the highest standards of security and confidentiality. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with our services. By using our website and services, you consent to the practices outlined in this policy.

We understand that privacy is important to our customers, and we take every necessary step to protect the personal data that you share with us. Please take a moment to read through this policy to understand how we handle your personal information.

1. Information We Collect

We collect both personal and non-personal information in order to provide you with a seamless shopping experience, communicate with you, and improve the functionality of our website.

Personal Information

This is information that can be used to identify you directly, such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (credit card details, etc.)

We collect this information when you create an account, place an order, sign up for our newsletter, or contact us directly.

Non-Personal Information

This refers to data that does not personally identify you, but is used to analyze website usage patterns, optimize user experience, and improve functionality. Non-personal data may include:

  • IP address

  • Device type and operating system

  • Browser type

  • Pages visited on our website

  • Time spent on each page

This data is collected automatically through the use of cookies and other tracking technologies, which help us analyze trends and optimize our website.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Order Processing: To fulfill your orders, process payments, and deliver products to your address.

  • Customer Service: To respond to inquiries, process returns and exchanges, and resolve any issues related to your orders.

  • Marketing Communications: To send you promotional offers, new product updates, newsletters, or other marketing materials if you have subscribed to our mailing list.

  • Personalized Shopping Experience: To recommend products that may interest you based on your browsing and purchasing history.

  • Security and Fraud Prevention: To detect and prevent fraudulent activity and enhance the security of our website.

  • Website Improvement: To analyze site traffic, improve website functionality, and optimize your experience.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to help facilitate our operations, including:

  • Payment Processors: To securely process payments made through our website.

  • Shipping Companies: To fulfill your orders and provide delivery services.

  • Email Marketing Services: To send you promotional emails if you’ve opted in.

  • Customer Support: If we need to communicate with you regarding any issues related to your order or account.

These third-party providers are bound by confidentiality agreements and are only authorized to use your information as necessary to perform their services for us. Additionally, we may share your information if required by law or to protect the rights, property, or safety of ZORIONALI, our customers, or others.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your shopping experience on our website. Cookies are small data files that are stored on your device when you visit our website. These cookies help us:

  • Remember your preferences and settings.

  • Analyze site usage and improve the functionality of our website.

  • Offer personalized recommendations and targeted advertisements.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on our website.

5. Data Security

At ZORIONALI, we implement industry-standard security measures to protect your personal information. These include:

  • SSL Encryption: All transactions and sensitive data are transmitted securely via Secure Sockets Layer (SSL) encryption, which ensures that your information is protected during transmission.

  • PCI Compliance: Our payment processors adhere to Payment Card Industry Data Security Standards (PCI DSS) to ensure that your card details are securely processed.

  • Secure Payment Gateway: We use a trusted, secure payment gateway to handle your payment information. All payment details are processed through this gateway and are not stored on our website.

While we strive to protect your information, please be aware that no method of online transmission or storage is completely secure. We cannot guarantee the absolute security of your data.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting us directly.

  • Opt-Out of Marketing: If you no longer wish to receive promotional emails from us, you can unsubscribe by using the “unsubscribe” link in any marketing email or by contacting us at info@zorionali.com.

  • Data Deletion: You have the right to request that we delete your personal data, subject to any legal or contractual obligations we may have to retain certain data (such as for tax or accounting purposes).

  • Restrict Processing: In some cases, you can request that we restrict the processing of your personal data or object to certain types of processing.

To exercise these rights, please contact us at info@zorionali.com.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms, payment processors, or other service providers. Please note that we are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites before providing them with personal information.

8. Children’s Privacy

ZORIONALI does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe we have collected information from a child under 13, please contact us immediately.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After this period, your personal information will be securely deleted or anonymized.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

ZORIONALI
Street: 501 Erie St, Honesdale, Pennsylvania
Phone: (570) 253-1787
Email: info@zorionali.com
Website: www.zorionali.com