Effective Date: August 13, 2025

At ZORIONALI, we are dedicated to providing a secure, seamless, and convenient payment experience for our customers. This Payment Policy outlines the accepted payment methods, the payment processing procedure, security practices, and how we handle taxes, refunds, and other relevant payment information when you shop on blusonali.com. By placing an order with us, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We offer a variety of secure payment options to suit your needs. You can complete your purchase using the following methods:

• Credit and Debit Cards:
  We accept all major credit and debit cards, including:

  • Visa

  • MasterCard

  • American Express

  • Discover

  • JCB

• PayPal:
  PayPal is a trusted third-party payment processor that allows you to securely pay for your purchase using your PayPal balance, linked bank account, or credit/debit cards.

• Apple Pay and Google Pay:
  For mobile users, we accept payments via Apple Pay and Google Pay, which are fast, convenient, and secure payment methods available on compatible devices.

• Bank Transfers:
  For large or custom orders, we offer the option of bank transfers. If you wish to use this payment method, please contact our customer service team at info@zorionali.com to arrange the transfer.

• Gift Cards:
  We accept ZORIONALI gift cards as payment. Simply enter the gift card number and PIN during checkout, and the balance will be applied to your order.

2. Payment Security

Your security is our top priority. We take extensive measures to ensure that your payment details are processed securely:

• SSL Encryption:
  All payment transactions are secured with Secure Sockets Layer (SSL) encryption. This technology protects your payment data while it is being transmitted over the internet, ensuring that your personal information remains confidential.

• PCI Compliance:
  We use payment processors that comply with the Payment Card Industry Data Security Standards (PCI DSS), which ensure that your card details are handled securely and in compliance with industry best practices.

• Secure Payment Gateway:
  Payments are processed through a secure, reliable payment gateway that follows the highest security protocols to safeguard your financial data.

3. Pricing and Sales Tax

• Pricing:
  All prices displayed on blusonali.com are listed in USD (United States Dollar) unless otherwise stated. Prices may change at any time, but the price shown at checkout will be the final price for your order. We reserve the right to correct any pricing errors if they occur.

• Sales Tax:
  Sales tax is calculated based on the shipping address and applicable local and state tax rates. The applicable sales tax will be displayed at checkout before you complete your order. If no tax is applied at checkout, you may be responsible for paying sales tax directly to the relevant authorities upon delivery, depending on your location.

• Price Changes:
  ZORIONALI reserves the right to modify prices at any time. If a price change occurs after you’ve placed your order, we will honor the price at checkout or contact you to offer an alternative solution.

4. Payment Authorization and Order Processing

• Authorization:
  Payments are authorized at the time of checkout to ensure that the payment method is valid and sufficient funds are available. Once the payment is authorized, your order will be processed.

• Order Confirmation:
  After the payment has been successfully processed, you will receive an order confirmation email containing the details of your order, including the items purchased, pricing, and shipping information. Please note that this confirmation does not guarantee that your order has been shipped, as orders are processed in stages.

• Payment Approval:
  ZORIONALI reserves the right to cancel or refuse any order that does not meet our payment validation criteria. If there are issues with your payment (such as insufficient funds, incorrect payment details, or suspected fraudulent activity), we will contact you to resolve the issue.

5. Payment Errors and Declined Payments

If your payment is declined or there is an issue with processing, we will notify you via email or phone. Here’s what you can do:

• Declined Payments:
  If your payment is declined, please double-check your billing details and card information. If the problem persists, you can try using an alternative payment method or contact your bank for assistance.

• Failed Transactions:
  In case of a failed transaction, we recommend checking your payment details and attempting the transaction again. If the issue continues, please contact our customer service team at info@zorionali.com for assistance.

6. Currency Conversion and International Payments

For international customers, the price of your order will be charged in USD (United States Dollar). Your bank or payment provider will apply the exchange rate at the time of the transaction.

• Currency Conversion Fees:
  You are responsible for any currency conversion fees or foreign transaction fees that may be charged by your bank or payment provider.

• International Orders:
  For orders outside the United States, customs duties, taxes, and other fees may be applied by your local government or customs office. These additional charges are the responsibility of the customer and are not included in the final price displayed during checkout. ZORIONALI is not responsible for any customs-related charges.

7. Refunds and Chargebacks

If you need to return an item or cancel your order, refunds will be processed according to our Return and Exchange Policy.

• Refund Method:
  Refunds will be issued to the original payment method. Depending on your payment provider, it may take 7–10 business days for the refund to be processed and reflected in your account.

• Partial Refunds:
  If only part of your order is returned, a partial refund will be issued for the returned items. Shipping fees are non-refundable, unless the return is due to an error on our part (e.g., defective or incorrect items).

• Chargebacks:
  If you initiate a chargeback without contacting our customer service team first, we reserve the right to suspend your account and deny future orders. We encourage you to reach out to us before initiating a chargeback to resolve any issues amicably.

8. Contact Us

If you have any questions, concerns, or need assistance with payments, refunds, or billing, please don’t hesitate to reach out to our customer service team. We are here to assist you and ensure your shopping experience is smooth and hassle-free.

ZORIONALI
Street: 501 Erie St, Honesdale, Pennsylvania
Phone: (570) 253-1787
Email: info@zorionali.com
Website: www.zorionali.com